A year after lockdown: Muthoot Microfin Ltd continues to drive inclusion through technology & trust
When the going gets tough, the tough gets going, is a proverb we are all aware of. The adage found an exemplar in Muthoot Microfin Ltd
Responsibility towards the society has always transcended business priorities, for this NBFC, which features amongst the top 5 MFIs in the country. The pandemic gave the country a flavour of their unchanging commitments during the changing times.
On an operational front, the organisation announced zero lay-offs. They introduced emergency loans and Covid covers to help their workforce feel at ease. “A considerable effort went into assuring our employees that their jobs were safe. I think once people were at peace, they were motivated to do wonders,” adds Sadaf Sayeed, Chief Executive Officer, Muthoot Microfin Ltd, while speaking to Great Manager Institute as part of its profiling of great people leaders.